Telecare and Lifeline Services

Telecare is a range of equipment and sensors to help people live independently within their own homes.

Telecare is a service for anybody who feels it would help them and is especially beneficial for older, vulnerable and disabled people to call for help whenever it is needed using a trigger button or any of the other telecare sensors.

The service makes a real difference to people’s lives, not only for those using the service to maintain their independence, but also their families, loved ones and carers.

Anyone can purchase telecare equipment.

Some telecare equipment requires you to have an East Riding of Yorkshire council lifeline service installed in the property. There is a fee for this.

Should a sensor be activated, an alert is raised at the lifeline service where trained operators take the most appropriate action, whether it be contacting your identified responder. They could be a -

•  family member
•  friend
•  neighbour
•  doctor or the emergency services

The service is available for anyone of any age who would like to feel reassured, safer and independent in their own home. This includes the elderly, infirm, disabled people, individuals who have been discharged from hospital, people at risk of domestic violence etc. Early detection and action from Lifeline sensors can prevent loss of life and property

For further information

East Riding of Yorkshire Council
Lifeline Control Centre
47 – 49 Manorfield Road
Driffield
YO25 5JE
Tel: (01377) 256264

Email: lifeline@eastriding.gov.uk
Website: www.eastriding.gov.uk